Angry Letter draft

1808 Papaw pl

Honolulu, HI, 96819

December 3, 2014

Sports Authority 

333 Ward Ave, Honolulu, HI 96814

Honolulu, Hawaii 

Dear Sports Authority Administration,

My family and I have been satisfied customers of Sports Authority for many years. You have friendly works, reasonable prices, and good equipment that keeps us coming back to buy new sports equipment every sport season. 

However, we have had some problems with how many items you carry in women's shoes. I have been satisfied each time when I have gone to your store to buy new shoes for the upcoming seasons, but when my family and I went to your store two weeks ago to buy new basketball shoes there were very little to pick from. It shows in your adds that you have a wide variety of shoes to pick from. But when we went to your store there were only five shoes to pick from, three of them being one shoe in three different colors in women's baseball shoes. The same thing happened when we came in to buy cleats for softball season, there were only two pairs to pick from. When we asked one of your workers if this was the only girls basketball shoes to pick from he said “yes, however we do have a lot of volleyball shoes available.” We were appalled to hear his response because it was such a stereotypical response that I was a girl that I should buy volleyball shoes instead of basketball shoes because it is a more male dominated sport. The same thing for cleats there were walls of football cleats but two pairs of softball cleats. If you say in your adds that you have a wide variety of shoes to pick from, make sure that you have a wide variety of shoes to pick from in women styles too not only in males styles. 

In addition when I did find a pair of basketball shoes I liked, you did not have my size in one of the three pairs I liked. I understand that you may not have all sizes in all shoes, but when you only have three pairs of shoes to pick from you should have all sizes available. I did not want to have to pick a shoe from the mens side but that is what I had to do because they had more available and had the shoes in my size. Boys shoes fit different then girls shoes do, therefore it feels different on your feet. I know that you offer a lot of shoes online however you should offer the same shoes in store because some do not have the option to purchase shoes online. Also if you you need shoes the next week you won't get them in time because you have to wait for them to get to you, and since we are in Hawaii it will take even longer to get to us. 

Throughout this experience the register lady was very polite and cooperative. She agreed with us when we said that it was not fair that the boys had more then 5x the amount of shoes then the girls did. She even told us that we are not the only people to complain about the lack of  women's shoes. She herself said that she was upset because of the lack of shoes, because she played basketball when she was in high school and would be upset too if girls only had three shoes to pick from when the boys had thirty. 

I have no objection to the boys having a lot of shoes to pick from, but if they get a wide variety to pick from the girls should also have the same option to pick from too. 

Sincerely,

Jessie Kalen